The Organizational Business Process Analyst is responsible for analyzing the existing, or proposing the ideal, organization and design of business systems, including departments, divisions and enterprise organizations. This role relies heavily on Organizational and Business Process Change Management capabilities. It requires very strong Communication skills across many formats. Duties may include, but are not limited to:
Analyzing current state documentation, data, and information to evaluate program effectiveness, identify business and/or technology needs, and define value propositions
Interviewing stakeholders to elicit requirements, identify opportunities for improvement, and gain an in depth understanding of roles, responsibilities, staffing, budgets, authorities, and other elements that impact Division and program performance
Documenting the existing capability (current state) for a Division and all of its associated programs
Identifying and documenting existing and future business and/or technical requirements, developing solutions, and recommending organizational change strategies for incorporation into a Business Case Analysis (BCA) document
Developing a strategic roadmap, future state documentation, strategic plans, executive reports and organizational communication
Summarizing the BCA findings and develop strategic communications to communicate results and value propositions
Working independently with minimal supervision, but typically reporting to a Project Manager
This position requires limited CONUS travel.
Must be US Citizen and Clearable; prefer Active Public Trust or higher
Excellent verbal and written communication skills as well as technical and analytical skills to present findings and produce reports, graphics, and documentation
Ability to read, analyze, and interpret complex documents, including policies, procedures, presentations, government documents, and internal and external memos
Ability to ask clarifying questions and/or re-direct customers to obtain additional information
Strong consultative, analytical, organizational, and strategic planning skills
Excellent presentation and persuasion skills
An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
A self-starter with the ability to take ownership of project tasks
A well-organized and self-directed individual who is a team player
An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
Ability to facilitate conferences, working sessions, or focus groups
Enthusiastic team player with a strong drive to create a positive work environment
Ability to provide thought leadership and influence
Ability to proactively influence strategic decision making and direction
Ability to translate technical information into easily understood information
Ability to schedule and facilitate meetings with varying levels of customers and team members
Ability to develop effective meeting agendas, document detailed, client-ready meeting notes, and identify specific action items
Ability to perform a workforce analysis, analyze results, and make staffing recommendations
Ability to analyze cost and statistical data to evaluate program needs and performance
Ability to follow up with customers and team members regarding action items and meeting discussions
Ability to generate detailed status reports for completed tasks
Ability to take direction and receive constructive criticism
Ability to work onsite or remotely, as needed or as directed by the Project Manager
Requires a minimum of 8 years of experience in a related field
Experience conducting web meetings using meeting software such as WebEx or GoToMeeting preferred.
Internal Number: TO5FIMA
About Strategic Resolution Experts, Inc.
Strategic Resolution Experts, Inc. (SRE, Inc.) delivers technical and management-related consulting services to the Federal Government, with focus on business and organizational transformation through implementation of business processes and identification and implementation of enabling technologies. SRE’s core competencies include Program and Project Management; Human Capital/Workforce Planning; Training and Training Program Development; Business Process Analysis and Engineering (BPR); Strategic Planning; Service Management/IT Governance (ITSM and ITIL); System Engineering Life Cycle (SELC) Support; and Independent Verification and Validation (IV&V).
Our company is an Accredited ITIL® and Project Management Training provider. We are ISO registered, integrating Quality Management Standards in every facet of our service. SRE Clientele include Federal Government organizations as well as small, medium, and large businesses in the commercial sector of the Federal Government market.
SRE is a SBA Certified 8(a)/Small Disadvantaged Business (SDB), 100% Economically Disadvantaged Woman-Owned Small Business (EDWOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB/VOSB), and SBA Certified Historically Underutilized Business Zone (HUBZone) Certified Small Business.