Job no:521527 Work type:Officer of Administration Location:Eugene, OR Categories:Executive/Management/Director, Information Technology, Computer and Information Science, Planning/Project Management
Department:Information Services Appointment Type and Duration:Regular, Ongoing Salary:Commensurate with experience Compensation Band:OS-OA10-Fiscal Year 2017-2018 FTE:1.0
Application Review Begins January 12, 2018; open until filled
Special Instructions to Applicants When applying you will be required to attach the following electronic documents:
1. A resume/CV and; 2. A cover letter indicating how you meet the minimum qualifications for the position.
You will also be required to submit the names of at least three professional references, their e-mail addresses, and telephone numbers as part of the application process.
Any application missing the above documents/information may be considered incomplete.
If you would like to view the complete position description including the duties please send an email to email@example.com and reference the job title and job number in the subject line.
Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide-ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.
Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.
Position Summary Reporting to the Associate Chief Information Officer of Customer Experience, the Director of IT Programs and Projects will provide leadership and management oversight of the Information Technology portfolio of projects and programs on campus. In this role the incumbent will coordinate with IS Staff, IT Directors, Project Sponsors, Research Groups, Academic and Administrative units to review, prioritize, and assess projects that would utilize IT resources. The incumbent will manage project budgets and vendor contracts and will facilitate accountability reporting. This role oversees the methods, and frameworks employed by the IT Project Team for the delivery of Business Process Management (BPM), Business Analysis and Project Management in regards to information technology.
The Director of IT Programs and Projects is responsible for the overall management of IT enterprise-wide projects and programs throughout the University of Oregon. This could consist of integration projects, data conversion projects, data migration projects between integration developers, implementation managers, and other key stakeholders, new applications, system upgrades and more. This position is responsible for managing the schedule, budget, scope, issues, and risks of IT projects, ensuring they are delivered on time, within budget and at the required level of quality. In addition to project responsibilities, the position will provide coaching and support (on IT project methods and tool usage) to other project team members throughout enterprise-wide IT projects.
The incumbent will work with Senior Leaders to facilitate and navigate issues resulting from changes and complexity within IT projects. The Director of IT Programs and Projects will provide guidance to stakeholders on methodologies for project management and business analysis with the goal of improved performance and strategically aligned solutions.
The Director of IT Programs and Projects will manage the IT Project Team providing daily oversight, mentoring, training, support, and guidance. This position will also provide guidance regarding IT projects on campus to the Vice Provost/Chief Information Officer, Associate Chief Information Officer of Customer Experience as well as other members of the Information Services Leadership Team. This position will also poses budget authority over the IT Project Team.
Applicants who promote and improve diversity are strongly desired.
Minimum Requirements • Bachelor’s degree from an accredited college or university or equivalent years of education and experience. • A valid Project Management Professional (PMP) Certification through Project Management Institute. • A minimum of 6 years of project management experience specifically working with IT projects or programs. • A minimum of 3 years of experience supervising employees. • Demonstrated experience working on complex IT projects or programs. • Demonstrated knowledge of information technology consisting of an understanding of Applications, Systems, Networks, and Infrastructures as it relates to IT project management.
Professional Competencies • Work effectively with faculty, staff, and students from a variety of diverse backgrounds • Proven problem-solving skills • Ability to adapt within a rapidly changing technical environment • Excellent interpersonal skills, including the ability to explain technical concepts to audiences with a wide range of technical skills • Ability to work independently as well as in a team-oriented, collaborative environment • Ability to deal expertly with a wide range of vendors
Preferred Qualifications • Bachelor’s degree in Computer Science or related field • Experience in Strategic Planning • ITIL Foundational certification • Experience with JIRA • Experience with ITIL or ITSM • Project Management experience in a higher education environment. • IT work experience within higher education • Demonstrable success working with, collaborating with, and establishing credibility and relationships with IT staff, leadership, and colleagues
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.
Advertised: Pacific Standard Time
Additional Salary Information: Commensurate with experience
Information Services is the central technology department at the University of Oregon.
As a department, we manage campuswide services such as:
-Exchange email and calendaring and IMAP-based email for students, faculty, and staff
-Enterprise business systems such as Banner, Data Warehouse, Resource 25, and AppWorx
-Identity management via services such as Active Directory, LDAP, CAS, and Shib...boleth, as well as database administration
-Network and telephone services such as WiFi, Ethernet, telephone, and cable TV
-Scalable server and storage systems on which many of the above services run
-A service desk for account help, software support, and computer repairs
See our Service Catalog for details about the services we offer to the university.