Automotive, Computers & Software, Information Technology
Program managers contribute to the company's success by planning, executing and managing medium to large IT programs, leading with a high degree of influence, accountability, and autonomy, and focusing on maximum value delivery. Programs deliver new or enhanced business capabilities, and are typically cross-functional, with lifecycles that span multiple years.
ESSENTIAL JOB FUNCTIONS • Elicit, accurately characterize, and document program goals, scope, success measures, effort, resources, timelines, stakeholders and governance • Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes • Move programs and projects successfully through project lifecycle(s) and solution development lifecycle(s) to achieve phase gate checkpoints without unnecessary overhead • Identify and track all necessary projects and activities required to achieve the desired program outcomes and deliver maximum value • Identify key milestones and dependencies and manage programs and projects to delivery in scope, on-schedule and on-budget • Foster a shared understanding among the project team and encourage transparency about project status, risk and issues • Identify risks; recommend and introduce changes, activities, and solutions to mitigate or reduce risk • Partner with IT and functional leadership to recover from impacts and accommodate changing business needs • Frame up decisions in a way that enables management and leadership to clearly understand decision time-points, recommendations, and options • Create and maintain program charters, plans, and budgets • Create communication plans and deliver program status updates
OTHER JOB FUNCTIONS • Devise and share new techniques, processes and tools that can be used to deliver better results faster • Collaborate with project and program management staff, IT managers and leaders to standardize processes and templates, and improve process adherence • Educate technical and non-technical team members and stakeholders about program and project management language, concepts, tools, and techniques • May train, mentor, educate, and advise other team members on project management processes, tools, and techniques
SCOPE/AUTHORITY OF THE JOB • Performs duties independently and is fully responsible for outcomes. Shares responsibility for program success with IT sponsor and business sponsor. Failures in judgment can result in impacts to company goals and objectives.
REQUIRED: • Bachelor’s degree or equivalent work experience • 8+ Years IT project and program management experience • Experience managing a collection of interdependent projects as a program, delivering desired outcome(s) • Proven experience with project management tools, techniques and processes • Experience with delivering projects and programs using different SDLC methodologies (Waterfall, Agile) • Superior ability to think and plan, both strategically and tactically • Superior interpersonal, collaboration, negotiation, escalation, and influencing skills • Superior ability to organize and lead despite ambiguity • Superior ability to solve problems with flexibility, agility and creativity • Courage, sound judgement, trustworthiness, and candor • Strong ability to demonstrate a sense of urgency and a focus on results • Ability to communicate clearly, efficiently, and effectively with management and leadership and with project teams • Ability to lead by teaching and educating DESIRED: • PMP or PgMP Certification • ITIL Certification • Master’s degree
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 60 years later, the 75,000-plus team membe...rs at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 17,368 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.