Information Technology, Manufacturing and Production
Senior Project Manager - ITSM/ITIL
Chicago, Il area
Possible Contract to Hire, currently starting as 6-9 Month Contract
Citizens and Green Cards only, with PERFECT verbal communication skills
Interview: Phone Screen & Prefer On site
Position Title: Senior Project Manager - ITSM
Experienced project manager who has done full-time project management
ITSM and ITIL related skills; some ITSM package experience would be a plus
Position Summary To manage all activities related to an assigned project or program, to ensure complete delivery of Scope, within budget and within the agreed timeline.
Deliver on all project management activities for an assigned project or program from Initiation through Closure.
Demonstrate natural leadership and communication skills to instil confidence in business executive team of your expertise and capability.
Manage projects in any functional area of a business, i.e. Manufacturing, Supply Chain, IT / Systems, HR, Finance, etc.
Manage multiple projects or programs simultaneously. Potentially across multiple businesses, across time zones, internationally, etc. Includes travel nationally and internationally as required by the project.
Adopt, utilize and enhance the standard company tools, processes and templates.
Work with a continuous improvement mind-set so that all activities become inputs and improvements for future projects.
Identify and manage project and program interdependencies.
Manage external parties involved in an assigned project.
Manage project completion, handover to steady-state, and post implementation reviews.
Ensure compliance with company policies for health, safety and environment.
Ensure compliance with company policies for governmental and local laws and regulations.
Able to demonstrate 10+ years of formal, dedicated project management experience.
Project Management Professional (PMP) certified.
Able to demonstrate successful experience in managing projects across multiple business functions and disciplines.
Able to demonstrate experience in leading discussions and extracting required information out of resources to define business requirements, project scope, solution design and options analysis, project planning, resource management, risk and issue management, communications plans, then be able to drive projects through to a successful completion.
Able to demonstrate ability to confront situations that need resolution, no matter how uncomfortable the situation is.
Able to demonstrate superior verbal and written communication skills.
Able to demonstrate professional interpersonal & negotiation skills.
Able to demonstrate a proactive style.
Able to demonstrate being performance and outcome oriented.
Able to demonstrate excellent attention to detail including the ability to capture and record decisions, discussions and events for referential purposes.
Ability to travel up to 50% of time domestically and internationally.
Able to demonstrate proficiency in using common office technology and tools. Must be proficient in MS Project
Able to demonstrate experience managing projects and resources across multiple cultures, countries, languages and time zones.
Able to demonstrate the application of Critical Thinking and root cause analysis and resolution.
Able to work from own home office when not required to be onsite at a company or customer location.