Head of Analytics, Performance Management and Technology – Product Performance
Wayfair is transforming the way people shop for their homes, and the Product Performance team is on a mission to ensure that every customer receives the product they ordered in perfect condition.
We are looking for a highly analytical, disciplined, and execution-oriented leader to drive our Analytics, Performance Management, and Technology functions within Product Performance. The ideal candidate brings structured thinking, a strong bias for action, and rigor and discipline to everything they do. This person will build a Center of Excellence that has wide-reaching impact for our customers, Wayfair, and our supplier base. We value leadership experience in a fast-paced and complex organization, where thought leadership, a collaborative spirit, and great communication skills are especially critical.
We welcome applications from across a range of backgrounds and experiences (e.g., management consulting, advanced analytics in a corporate setting, business/operations transformation leaders).
Lead our highly capable team of Analysts to answer our most strategic questions using data and analytics
Build a performance management capability to measure our effectiveness as a function – e.g., identify our key metrics, create and maintain scorecards, measure the effectiveness of individual initiatives, help us shift resources to the highest impact levers
Develop an initiative management capability to create workplans, track progress towards milestones, and identify any challenges/risks on all key initiatives in the function
Craft and manage our Technology agenda to fuel the effectiveness of our team and supplier base
Serve as a thought partner to the Product Performance leadership team – be the “go to” person on all things Analytics, Performance Management, and Technology
Wayfair is one of the world’s largest online destinations for the home. Our family of brands includes:
Wayfair.com, where we offer everything home for every budget
Joss & Main, where beautiful furniture meets irresistible savings
AllModern, the destination for modern design online
DwellStudio, where we offer an inspired mix for the stylish home
Birch Lane, our home of classic designs and fresh finds
Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts, with operations through North American and Europe, the company employs more than 5,600 people.
3-5 years of relevant experience (e.g., advanced analytics, retail/e-commerce, management consulting)